Determine the interconnectivity of each of the four IT business management domains as discussed in Chapter 2 of the Stenzel textbook on page 57. Explain how each domain impacts the other.
From each business management domain, identify the two most important areas a CIO should accept responsibility for in order to strategically lead the organization. Support your answer with a rationale for why you believe these are the most important areas.
Distributed computing sent shock waves through IT and system management
from which IT has yet to fully recover. Industry analysts,
system management vendors, niche vendors, and IT management all
have perspectives on partial solutions, but none of the stakeholders
espouses a complete model or the means to integrate all the perspectives.
The essential management pieces are obviously missing and
must come from new management approaches. This section explores
the four IT business domains of capacity optimization, service level
management, fi nancial management, and business alignment as they
apply to the current IT industry environment. SAS established these
four domains based on ITIL version 3, our own thought leadership,
and industry analyst feedback to form a hybrid model with invigorated
focus and emphasis. The enhancement of these four domains will help
lead to the transformation of IT system and business management into
a stable, available, and business – aligned model. This section discusses
the four domains in terms of the current state and emerging opportunities
to expand the management of each IT business domain, to
fulfi ll its promise and enable the other domains to fulfi ll their strategic
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